Welcome To Glass Casa Vacations!
Kim and Randy Bacik, the proud owners of Glass Casa Vacations, bring extensive experience in renting privately owned homes and condominiums. As the founders of Royal Shell Vacations, we launched operations on Sanibel and Captiva Islands in 1997. During our tenure, we were honored to be voted the Best Rental Agency for 12 consecutive years.
In 2015, we expanded our expertise by consulting with rental management companies and vendors across the United States and Canada, gaining valuable insights into the evolving vacation rental industry.
At Glass Casa Vacations, we are a full-service rental company dedicated to delivering exceptional customer service for both our owners and guests. Kristi Rouan our island manager along with Beth Rizzo and Susan Heath are seasoned professionals, with years of island experience, you will find each of them are well-known for their expertise, hospitality, and deep knowledge of the industry. Their dedication to personalized service is unmatched.
We pride ourselves on being a forward-thinking company, leveraging modern technology and staying ahead of guest expectations in this ever-changing vacation rental landscape. Let Glass Casa and our experienced team partner with you to maximize the potential of your property while providing unforgettable experiences for our guests.
The Geek Stuff
We use a Vacation Bridge to update our channel partners with your current property information, including photos, availability calendars, and more. Partners include HomeAway / VRBO, Airbnb, FlipKey/Trip Advisor, Inntopia, Resorts and Lodges, Cottage Country, and many others. We implement a suite of tools that permits communication electronically with the guest at all stages of the reservation process utilizing both text messages and email. Through the guest extranet (no special app required), we can configure property-specific information available only to guests with a reservation. Guest, owner and vendor extranets provide configurable access. Guests can view reservations, purchase travel insurance, sign documents, apply payments, and more. Owners and vendors also have access portals with various optional configurations. Glass Casa provides a robust and flexible work order management system that makes tracking maintenance easy. Readiness Manager is a task-oriented workflow completely customizable to help track property readiness. The Vendor Portal allows updating of the work to be completed from the field using any mobile device.
Glass Casa employees the services of a professional marketing agency that we work with on a weekly basis. That along with agreements with numerous online travel partners, we get your property noticed. Through our efforts and hands-on daily accounting of reservation activity we are able to adjust our marketing on the fly and are always looking at the next opportunity. By the 3rd year, many of our properties enjoy up to a 60% repeat clientele.

